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Dear valued customers,

We would like you to be aware that there was an issue found with the TimThumb script (PHP). An active zero day exploit in WordPress TimThumb 2.8.13 was identified on June 24, 2014. Therefore, we strongly recommend that you update your themes and plugins. If no update is available, then please contact the theme or plugin developer to see if it is exploited.

Be protected and enjoy your stay with us.

Truly yours,
Customer Relations Team

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Emergency Maintenance – Oncloud Control Panel

by Technical Support on June 26,2014 7:18 am

Dear myhosting.com customers;

We would like to inform you about Emergency Maintenance that is causing a slight interruption for all customers trying to use their onCloud Control Panel.

This Emergency Maintenance is being performed. Access will be limited to onCloud control panel at manage.myhosting.com.

We are sorry for any inconvenience.

If you have any questions about this maintenance, we’ll be happy to answer any of your concerns.

Thank you,

- Your Customer Support Team

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[Resolved]Emergency Maintenance – rny-c1hv03

June 18, 2014 9:19 pm

Dear myhosting.com customers, Our operations team has resolved the issue with host rny-c1hv03. All servers are coming back online and will be available shortly. We are apologizing for all inconvenience it might have caused you. Please contact Customer Relations Department if you have any questions. -myhosting.com Customer Support Team

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Emergency Maintenance – RNY-C1HV03

June 18, 2014 8:16 pm

Dear myhosting.com customers; We would like to inform you that we are experiencing a temporary service interruption with the RNY-C1HV03 host. Our Operations Team is rebooting the host in an attempt to resolve this issue and an update will be sent once it is fixed. Thank you for your patience, Your myhosting.com Customer Support Team.

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[Resolved] Emergency Maintenance: RVZLIN29

May 4, 2014 2:47 am

Dear Linux Client, We are happy to advise that the interruption that we were experiencing with a Virtuozzo Linux node in our Rochester data-center has been resolved. All servers are up and running. Thank you for your patience, -Your Customer Support Team

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Emergency Maintenance: RVZLIN29

May 4, 2014 2:27 am

Dear Linux VPS Customers, There are some of you with a Rochester based Linux VPS that are experiencing downtime. The node is unresponsive and our Operations Team is working to get everything back online for you as soon as possible. Your patience is appreciated, -myhosting.com Customer Support Team

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[Resolved] Emergency Maintenance – WinWeb10 Server

May 2, 2014 6:16 am

Dear myhosting.com Windows Shared Hosting Customers: The issue has now been resolved. WinWeb10 shared hosting server is now serving webpages as usual. We are apologizing for all inconvenience it might cause you. We are still investigating the root cause. Thank you for your understanding, -myhosting.com Customer Support Team

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Emergency Maintenance – WinWeb10 onCloud Server

May 2, 2014 6:03 am

Dear myhosting.com Windows Shared Hosting Customers: Please be aware that we are experiencing a brief interruption on the WinWeb10 shared hosting server. The problem is currently under investigation and our Operation team is working to identify and fix the issue. We are apologizing for all inconvenience it might cause you. Thank you for your understanding, [...]

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Security Advisory FYI -Low Risk Plesk Panel Vulnerability

April 29, 2014 4:24 pm

Dear VPS Customers with Plesk Panels, A potential low-security vulnerability has been noticed by Parallels Plesk that impacts Plesk 11, Plesk 11.5 and Plesk 12 preview versions. Though this has been evaluated as as a minimal risk, your security is always a big concern.  Parallels,  Inc. is in the process of issuing an update to [...]

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Maintenance Tonight -Some Sites and Emails Will Be Affected

April 25, 2014 3:16 pm

Hello Valued Customers, In order to provide you with consistent and reliable service it is necessary for us to perform scheduled maintenance tonight between the hours of 8:30 and  10:30 pm EST. Impact:  Some websites that are housed on our Classic servers will be unavailable for no more than an hour. Also, separate to this [...]

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