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[RESOLVED]Emergency Maintenance: onCloud Sharepoint

by crm on October 23,2014 5:31 am

Dear myhosting.com Customers,

We are happy to advise that the onCloud Sharepoint Server is now back online.  This took longer than expected and we apologize for any inconvenience.

Thank you for your patience and understanding.

Regards,

-Your Customer Relations Department

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Emergency Maintenance: onCloud Sharepoint

by crm on October 23,2014 5:19 am

Dear myhosting.com customers;

We would like to inform you that we are currently experiencing slow response from our onCloud Sharepoint and have been forced to restart the server. It’s currently in the process of coming online. We will provide another update once it is back online.

We apologize for any inconvenience and we thank you for your patience.

-Your Customer Relations Department

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[Resolved]Emergency Maintenance: linweb12

October 22, 2014 8:08 am

Dear myhosting.com Customers, We are happy to advise that the network issues with linweb12 has finally been resolved.  Due to an issue with switch redundancy, this took longer than expected and we apologize for any inconvenience. Thank you for your patience and understanding. Regards, -Your Customer Relations Department

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Emergency Maintenance- linweb12

October 22, 2014 6:22 am

Dear myhosting.com Customers, We are currently experiencing network issues with linweb12. Our operations team are working on the fix. We will post an update as soon as the issue is resolve. We apologized for any inconvenience. Regards, -Your Customer Relations Department

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Known Attack impacting VPS Administrators

October 20, 2014 5:50 pm

Dear VPS administrators,   We would like to make you aware of the following. What’s known as the ‘POODLE attack‘‎ is impacting Linux machines, specifically those running out of date browsers. Windows XP users running IE6 may not be able to connect at this time. More information can be found here: https://community.qualys.com/blogs/securitylabs/2014/10/15/ssl-3-is-dead-killed-by-the-poodle-attack Please review the suggested methods to [...]

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[Resolved] Exchange Email Interruption

October 20, 2014 11:05 am

Dear onCloud Customers, This issue has been resolved. We are looking into the root cause for this exchange email interruption to ensure this does not happen again. Thank you, – Customer Relations Department  

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Exchange Email Interruption

October 20, 2014 10:57 am

Dear onCloud Customers, We are currently experiencing an issue to our Exchange email server, we are working diligently to get this back online to you. Your patience is appreciated. – Customer Relations Department

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[RESOLVED] Emergency Maintenance- Shared Windows (classic)

October 12, 2014 5:36 am

Dear myhosting.com Shared Hosting Windows Customers; All the issues on the Windows server resolved. All website should now be online and running. If you have any concerns or questions about this, please email our Customer Relations Department at welcome@myhosting.com Thank you for your patience and understanding, Your myhosting.com Customer Support Team

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Emergency Maintenance- Shared Windows (classic)

October 12, 2014 12:14 am

Dear Classic Customers, We are aware that some of the websites is connecting intermittently. Our operations team are working on the fix. We will post an update as soon as the issue is resolve. We apologized for any inconvenience. Regards, -Your Customer Support Team

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Important notice to our Shared Customers (Final)

October 3, 2014 3:32 pm

Dear myhosting.com Customers; We are happy to inform you, all our Shared Customers are able now to access FTP with no issues. This is a follow up post from September 22nd (http://statusblog.myhosting.com/2014/09/22/important-notice-shared-customers/) Please note, certain functions like creating a new user, or changing password, .PST import/export are still impacted. Our Technical Support can assist you [...]

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