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Emergency Maintenance – WinWeb10 onCloud Server

May 2, 2014 6:03 am

Dear Windows Shared Hosting Customers: Please be aware that we are experiencing a brief interruption on the WinWeb10 shared hosting server. The problem is currently under investigation and our Operation team is working to identify and fix the issue. We are apologizing for all inconvenience it might cause you. Thank you for your understanding, [...]

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Security Advisory FYI -Low Risk Plesk Panel Vulnerability

April 29, 2014 4:24 pm

Dear VPS Customers with Plesk Panels, A potential low-security vulnerability has been noticed by Parallels Plesk that impacts Plesk 11, Plesk 11.5 and Plesk 12 preview versions. Though this has been evaluated as as a minimal risk, your security is always a big concern.  Parallels,  Inc. is in the process of issuing an update to [...]

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Maintenance Tonight -Some Sites and Emails Will Be Affected

April 25, 2014 3:16 pm

Hello Valued Customers, In order to provide you with consistent and reliable service it is necessary for us to perform scheduled maintenance tonight between the hours of 8:30 and  10:30 pm EST. Impact:  Some websites that are housed on our Classic servers will be unavailable for no more than an hour. Also, separate to this [...]

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[Please Read] Fraudulent Notices

April 19, 2014 10:52 am

Dear Customers, There has been complaints that emails are being sent out as though they are coming from  The message advises that your domain has gone above the resources available for your plan and redirects you to sign into a fake control panel (see sample message below). The message is fraudulent and not [...]

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Yahoo Email Issue

April 15, 2014 3:52 pm

Dear Microsoft Exchange Email Customers, This notice is regarding a change from Yahoo that will limit your Microsoft Exchange Email service, should a Yahoo email account be sent up as an alternative email. The following change was made on April 8th 2014: This limits the sending ‘to’ and ‘from’ a yahoo email account, a [...]

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[Updated: Please Read] Security Advisory – OpenSSL vulnerability / Heartbleed bug (CVE-2014-0160)

April 12, 2014 5:00 pm

  Hello again Valued Linux VPS Customers, This is an updated post to include steps that will update all the necessary packages. We can see that quite a few of you have taken steps to address the vulnerability in OpenSSL called the “Heartbleed Bug” (CVE-2014-0160) which affects any server utilizing this for SSL connections.  But [...]

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Maintenance Tonight April 11, 2014 for Linux Classic Customers

April 11, 2014 12:56 pm

Dear Linux Classic Shared Customers, Please be aware our Operation Team is going to replace a hard drive tonight, 11 Apr 2014 at 9:00 PM EST. This will cause a service interruption for no more than 30 min. We are apologizing for the last minute notice. We are constantly working in order to improve our [...]

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Emergency Maintenance: RVZLIN21

April 10, 2014 6:40 am

Dear Linux VPS Customers, There are some of you with a Rochester based Linux VPS that are experiencing downtime. The node is unresponsive and our Operations Team is working to get everything back online for you as soon as possible. We have already performed the necessary steps and waiting the server to boot after creating [...]

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Security Advisory – OpenSSL vulnerability / Heartbleed bug (CVE-2014-0160)

April 9, 2014 11:09 pm

Dear VPS Customers, As some of you may be aware, there is a new vulnerability in OpenSSL called the “Heartbleed Bug” (CVE-2014-0160) which affects any server utilizing this for SSL connections. The Heartbleed bug allows an attacker to send a SSL/TLS heartbeat request to the server, which sends back a 64KB chunk of memory to [...]

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Emergency Maintenance- Linux Classic Node RESOLVED

April 9, 2014 7:55 pm

Dear Classic Linux Customers, We are happy to inform you, our Operation Department has resolved an issue. We are sorry for any inconvenience. In order to improve our service performance sometimes unforeseen circumstances can occur. Please contact us if you have any questions or concerns. Yours truly, Customer Relations Department

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