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Exchange Email Interruption

October 20, 2014 10:57 am

Dear onCloud Customers, We are currently experiencing an issue to our Exchange email server, we are working diligently to get this back online to you. Your patience is appreciated. – Customer Relations Department

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[RESOLVED] Emergency Maintenance- Shared Windows (classic)

October 12, 2014 5:36 am

Dear myhosting.com Shared Hosting Windows Customers; All the issues on the Windows server resolved. All website should now be online and running. If you have any concerns or questions about this, please email our Customer Relations Department at welcome@myhosting.com Thank you for your patience and understanding, Your myhosting.com Customer Support Team

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Emergency Maintenance- Shared Windows (classic)

October 12, 2014 12:14 am

Dear Classic Customers, We are aware that some of the websites is connecting intermittently. Our operations team are working on the fix. We will post an update as soon as the issue is resolve. We apologized for any inconvenience. Regards, -Your Customer Support Team

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Important notice to our Shared Customers (Final)

October 3, 2014 3:32 pm

Dear myhosting.com Customers; We are happy to inform you, all our Shared Customers are able now to access FTP with no issues. This is a follow up post from September 22nd (http://statusblog.myhosting.com/2014/09/22/important-notice-shared-customers/) Please note, certain functions like creating a new user, or changing password, .PST import/export are still impacted. Our Technical Support can assist you [...]

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Important notice to our Shared Customers (Update)

October 2, 2014 12:39 pm

Dear myhosting.com Customers; After combined efforts from our Operations Department and Technical Support, we were able to bring some customers’ FTP access back online. This is a follow up post from September 22nd (http://statusblog.myhosting.com/2014/09/22/important-notice-shared-customers/) that may still be impacting some customers. As we continue to address the root cause of this, our Operations Department is [...]

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Third party vulnerability {Bash}

September 25, 2014 10:34 am

Dear Customers, Please be aware of discovered vulnerability for Bash, impacting Linux and UNIX distributions and Apple’s Mac OS X. Information The security group released a vulnerability announcement for Bash on September 24, 2014. You can find more information about CVE-2014-6271 report by following the link. Security impact and attack vectors’ investigation is published on Security Blog. [...]

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Important notice to our Shared Customers

September 22, 2014 2:21 pm

We are performing a necessary upgrade right now, which will make our services more secure in the future. This upgrade impacts our Shared Classic and OnCloud Customers. Our Classic Customers may experience an issue with their FTP services, but you have nothing to worry about, we have an alternative solution for you; –     [...]

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[COMPLETED] Classic Shared Customers’ Migration

September 17, 2014 12:21 pm

Dear Classic Customers, We are pleased to inform you that our operations team has successfully completed the hardware replacement. As a result, we hope that you will be even happier with your service experience. Thank you once again for your cooperation. We appreciate your business. Yours truly, -Your Customer Support Team

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Incoming Call Issue to Myhosting.com Support Lines.

September 4, 2014 7:18 am

Dear Valued Customers, Please be aware that we are currently experiencing issues with incoming calls to our Myhosting.com Support lines. The issue appears to be isolated to US clients attempting to contact us at our toll free 800 number using cellular networks, Skype and Google voice; calling from landlines appears to be unaffected. We have [...]

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Attention Linux VPS users with PHP 5.4 and 5.5

August 26, 2014 2:40 pm

Dear Linux VPS customers with installed PHP 5.4 and 5.5, We would like you to be aware of a small vulnerability discovered by cPanel on some versions of PHP 5.4 and 5.5. More information can be found here http://cpanel.net/easyapache-3-26-6-released/ Yours truly, Customer Relations Department

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