Top VPS Hosting Provider

web hosting

Emergency maintenance for Classic Exchange Customers

June 12, 2015 4:56 pm

Dear Valued Classic Exchange Customers, In order to improve our service performance, our Operations Department is going to perform a maintenance on Saturday, June 13th between 10 PM EST to 1 AM EST. This means that there is a chance you will notice a service interruption within this time frame. We apologize for any inconvenience. In [...]

Read the full article →

[WordPress Vulnerability] For Versions Older Than 4.2.2

May 20, 2015 4:55 pm

Dear Valued Customers, If you are running WordPress on your site(s), please read this message carefully (the same message has also been emailed to those that are affected). A vulnerability that affects versions of WordPress older than 4.2 has been discovered. As a result, WordPress has announced a critical security release with its most recent [...]

Read the full article →

Upcoming upgrade for Classic Shared Customers

May 19, 2015 3:22 pm

Dear Classic Shared Customers, We would like to inform you that our Operations Team has scheduled an upgrade on a few nodes this weekend. This upgrade will improve our service performance. This procedure will require a node reboot which may bring some of your websites offline on Saturday,  May 23rd, between 10 AM EST – to [...]

Read the full article →

onCloud Control Panel Upgrade

April 30, 2015 3:18 pm

Dear valued OnCloud Customers, Please be advised, that our Operations Team is going to perform an upgrade on the internal control panel. This takes place on Friday May 1st,  at 2 AM EST. During this time frame your control panel will be inaccessible for no longer than 30 min. We sincerely apologize for any inconvenience. If [...]

Read the full article →

[COMPLETED] onCloud Control Panel Update

April 20, 2015 8:50 am

Dear onCloud Customers, Please be advised that this update is now complete.  Orders can now be placed via and you can manage your services via your Control Panel.  Real time support is also ready to assist you via chat, email and telephone. Thanks so much for your patience and understanding, -Your Customer [...]

Read the full article →

onCloud Control Panel Update

April 16, 2015 3:49 pm

Dear onCloud Customers, There will be an interruption in the functionality of the onCloud Control Panel on Sunday, April 19th at 10 pm EST until Monday, April 20th at 10 pm EST.   During this 18-24 hour time frame, the follow services or features will be unavailable: Order placement via Account management via [...]

Read the full article →

[Resolved] Emergency Maintenance – X2Web06

April 13, 2015 7:13 am

Dear Shared Hosting Linux Customers; We have resolved the issue on the X2Web06 Linux server. All website should now be online and running. We are looking into the root cause of this to determine how we can prevent this in the future. Thank you for your understanding, Your Customer Support Team

Read the full article →

Emergency Maintenance -X2Web06

April 12, 2015 12:11 pm

Dear Classic Shared Linux Customers, We have identified an issue with the Shared Classic Linux Server as web pages are not loading. Please rest assured that the issue already identified and our Operation team is working to fix the issue. We are in the process of resolving the issue and we apologize for this [...]

Read the full article →

Brief Interruption: onCloud Control Panel Update

February 25, 2015 5:25 pm

Dear onCloud Customers, There will be a very brief interruption on Saturday, February 27th at 1:00 am EST for 30 minutes.   During this time frame, the follow services or features will be unavailable: Orders are placed via Account management via Our access to your account for troubleshooting and account verification purposes We [...]

Read the full article →

[RESOLVED] Toll Free Number is Now Available

January 30, 2015 11:34 am

Hello Everyone, The phone lines are back up and we are ready to help you. We appreciate your patience, -Your Customer Support Team

Read the full article →
Website Hosting and Domain Hosting Email Hosting Services, Pick Up Your Email
© 2013 SoftCom Inc. All rights reserved.