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[Update 3] Taking actions to protect our Linux VPS Customers

November 5, 2014 10:25 am

Dear Valued Linux VPS Customers, Combining mutual effort and experience, our Operation Department has partially completed the Linux VPS Maintenance.  The users of Toronto Data Center will now observe the service improvement and security growth. Rotchester Data Center reboot will be completed shortly. There is no question how much we appreciate your patience and understanding. [...]

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[Update 2] Taking actions to protect our Linux VPS Customers

November 4, 2014 12:08 pm

Dear Valued Linux VPS Customers, Please be advised that this maintenance is still ongoing.  Our Operations Team restarting each Data Center in sequence. This maintenance will drastically increase customers’ security and protection. More information about the nature of this reboot can be found here: http://kb.sp.parallels.com/en/123301 Thank you for your patience, -Your Customer Support Team  

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[Update 1] Taking actions to protect our Linux VPS Customers

October 31, 2014 3:03 pm

Dear Valued Linux VPS Customers, Please be advised that this maintenance is still ongoing.   This blog will be updated once this emergency maintenance has been completed.  Sorry for any inconvenience. Thank you for your patience, -Your Customer Support Team

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Third Party Vulnerability [Drupal core -SQL Injection]

October 31, 2014 2:16 pm

Dear Shared and VPS Customers using Drupal, A critical Drupal Core vulnerability has been brought to our attention. The issue is that it lets an attacker send specially crafted requests resulting in arbitrary SQL execution. Depending on the content of the requests this can lead to privilege escalation, arbitrary PHP execution, or other attacks.  More [...]

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Taking actions to protect our Linux VPS Customers

October 31, 2014 10:43 am

Dear valued customers, Due to recently discovered  vulnerability, the  network reboot was recommended. The start time: 11:30 AM EST. The estimated project time is up 20 min. We apologize for any inconvenience.  This reboot will drastically increase customers’ servers security and protection. Thank you for understanding the necessity of this maintenance. As always, our great Support will [...]

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Informational Notice from our partners Microsoft

October 30, 2014 2:22 pm

Dear mobile users, Microsoft  has reports of a number of issues with damaged calendar items and excessive numbers of repair update messages being sent to end users.  Currently Microsoft has determined that these issues are most likely being impacted by iOS 8.X devices incorrectly updating Calendar items.  They  are working closely with Apple to bring [...]

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[RESOLVED] Emergency Maintenance -Shared Windows (Classic)

October 29, 2014 12:58 pm

Hello Classic Customers, We are happy to advise that this issue has been resolved.   With the completion of this maintenance, you will notice service improvement. Thank you for your patience and understanding, Your Customer Support Team

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Emergency Maintenance- Shared Windows (classic)

October 29, 2014 1:06 am

Dear Classic Customers, We are aware that some of the websites is connecting intermittently. Our operations team are working on the fix. We will post an update as soon as the issue is resolve. We apologized for any inconvenience. Regards, -Your Customer Support Team

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Important Notice for Plesk 10 Users

October 23, 2014 2:45 pm

Dear Valued Customers, If you have a VPS with Plesk Panel version 10, please read this message carefully. If you have already upgraded to Plesk 11 or higher, you can disregard this message. You can verify which version you have by visiting: https://IPADDRESS:8443 (Replace IPADDRESS with your actual IP address) Our vendor Parallels has announced [...]

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[RESOLVED]Emergency Maintenance: onCloud Sharepoint

October 23, 2014 5:31 am

Dear myhosting.com Customers, We are happy to advise that the onCloud Sharepoint Server is now back online.  This took longer than expected and we apologize for any inconvenience. Thank you for your patience and understanding. Regards, -Your Customer Relations Department

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