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Classic Shared Customers’ Migration

August 1, 2014 5:14 pm

Dear Classic Customers, In order to improve your service performance, our operations team is replacing hardware that your server is on. This will drastically improve your service experience, which in the end will make you enjoy your stay with us even more. This operation will take place starting August 4. While your server is under [...]

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[RESOLVED] Canadian Data Center service interruption

July 30, 2014 5:06 pm

Good news for our customers hosted in Toronto Data Center. It is back online and is fully operational. We are sincerely sorry for any inconveience. Please contact Customer Relations Department if you have any questions or concerns. Yours truly, Customer Relations Department  

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Canadian Data Center service intermittent interruption

July 30, 2014 3:55 pm

Dear customers, We are currently experiencing an interruption of service at our Toronto Data Center intermittently.  We are doing our best to investigate this root cause and to bring it back online as soon as possible. We will update you shortly. Your Customer Relations Department    

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cPanel Security Update Issued

July 23, 2014 1:26 pm

Dear Linux CentOS VPS Customers with cPanel, We have been advised that there is an update available for Exim bug CVE-2014-2972.  The vulnerability allowed that a local user on a server running Exim could possibly exploit it to gain root or full administrative access.  Full details are here. Those of you with auto-update should have [...]

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WordPress TimThumb 2.8.13 WebShot Remote Code Execution

June 26, 2014 2:30 pm

Dear valued customers, We would like you to be aware that there was an issue found with the TimThumb script (PHP). An active zero day exploit in WordPress TimThumb 2.8.13 was identified on June 24, 2014. Therefore, we strongly recommend that you update your themes and plugins. If no update is available, then please contact [...]

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Emergency Maintenance – Oncloud Control Panel

June 26, 2014 7:18 am

Dear myhosting.com customers; We would like to inform you about Emergency Maintenance that is causing a slight interruption for all customers trying to use their onCloud Control Panel. This Emergency Maintenance is being performed. Access will be limited to onCloud control panel at manage.myhosting.com. We are sorry for any inconvenience. If you have any questions [...]

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[Resolved]Emergency Maintenance – rny-c1hv03

June 18, 2014 9:19 pm

Dear myhosting.com customers, Our operations team has resolved the issue with host rny-c1hv03. All servers are coming back online and will be available shortly. We are apologizing for all inconvenience it might have caused you. Please contact Customer Relations Department if you have any questions. -myhosting.com Customer Support Team

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Emergency Maintenance – RNY-C1HV03

June 18, 2014 8:16 pm

Dear myhosting.com customers; We would like to inform you that we are experiencing a temporary service interruption with the RNY-C1HV03 host. Our Operations Team is rebooting the host in an attempt to resolve this issue and an update will be sent once it is fixed. Thank you for your patience, Your myhosting.com Customer Support Team.

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[Resolved] Emergency Maintenance: RVZLIN29

May 4, 2014 2:47 am

Dear Linux Client, We are happy to advise that the interruption that we were experiencing with a Virtuozzo Linux node in our Rochester data-center has been resolved. All servers are up and running. Thank you for your patience, -Your Customer Support Team

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Emergency Maintenance: RVZLIN29

May 4, 2014 2:27 am

Dear Linux VPS Customers, There are some of you with a Rochester based Linux VPS that are experiencing downtime. The node is unresponsive and our Operations Team is working to get everything back online for you as soon as possible. Your patience is appreciated, -myhosting.com Customer Support Team

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